Operations Terms and Definitions
Fill rate, also called order fulfillment rate, is the percentage of orders that a business can ship from available stock without any lost sales, backorders, or stockouts. It’s a reflection of a business’ ability to meet customer demand and the overall effectiveness of your ecommerce operations, so it’s an important metric for ecommerce businesses. It is also used to gauge the demand for various SKUs in inventory and plan procurement accordingly.
Radio-frequency identification (RFID) uses electromagnetic fields to automatically identify and track tags attached to objects. An RFID system consists of a tiny radio transponder, a radio receiver and transmitter.
A warehouse control system (WCS) is a type of software that directs the real-time activities within warehouses and distribution centers. It integrates with the WMS (warehouse management system) in order to keep everything running smoothly and maximize the efficiency of the material handling subsystems.
A building information modeling (BIM) system is an extensive set of drawings, control systems, etc. that in total provide information about a building including the systems & equipment therein as well as mechanicals, architectural drawings, HVAC, MHE, bills of materials, control systems, dashboard status, etc